Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

New Castle County pilots Microsoft M365 Copilot, council urged cautious rollout

5706727 · September 2, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County IT staff told the Technology Subcommittee they have started a limited pilot of Microsoft M365 Copilot, have purchased 10–15 licenses, and are finalizing an AI policy and legal review. Council members pressed for cost, training and a timeline before a broader rollout.

At a Technology Subcommittee meeting of the New Castle County Council, Co-Chair Dave Carter and John Yearley, acting chief of technology and administrative services, described a limited county pilot of Microsoft M365 Copilot and a near-final AI use policy.

The matter matters to county operations because staff and council members said the tools could speed routine work but pose data-security, bias and training risks that require guardrails. Carter said generative artificial intelligence "has to be checked and checked well." Yearley said the county has "purchased licenses for a model called Microsoft m 3 65 Copilot" and has onboarded roughly "about 10 to 15 users already with Copilot."

Yearley told the subcommittee the county chose the M365 Copilot platform because it is contained inside the county's Microsoft tenant and, he said, "it…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans