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New Castle County pilots Microsoft M365 Copilot, council urged cautious rollout
Summary
County IT staff told the Technology Subcommittee they have started a limited pilot of Microsoft M365 Copilot, have purchased 10–15 licenses, and are finalizing an AI policy and legal review. Council members pressed for cost, training and a timeline before a broader rollout.
At a Technology Subcommittee meeting of the New Castle County Council, Co-Chair Dave Carter and John Yearley, acting chief of technology and administrative services, described a limited county pilot of Microsoft M365 Copilot and a near-final AI use policy.
The matter matters to county operations because staff and council members said the tools could speed routine work but pose data-security, bias and training risks that require guardrails. Carter said generative artificial intelligence "has to be checked and checked well." Yearley said the county has "purchased licenses for a model called Microsoft m 3 65 Copilot" and has onboarded roughly "about 10 to 15 users already with Copilot."
Yearley told the subcommittee the county chose the M365 Copilot platform because it is contained inside the county's Microsoft tenant and, he said, "it…
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