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City of Bend previews redesigned website with accessibility, plain‑language goals
Summary
City of Bend staff presented a prototype of a redesigned city website that emphasizes WCAG‑informed accessibility, plain language and a mobile‑first layout, with user testing and community feedback planned before a full launch in January.
Jacob Riggle, a user‑experience designer for the City of Bend, previewed a prototype of the city’s redesigned website at the City of Bend Accessibility Advisory Committee meeting on Aug. 28, 2025. The redesign emphasizes web accessibility, clearer language and a mobile‑first layout, and staff said they plan community user testing before a full launch in January 2026.
The committee heard that the city is working with Boulder design firm Moxie Sozo and that the project aims to meet WCAG 2.1 AA standards. "We're going to make sure that everything meets the WCAG, 2.1, double a standards," Riggle said. He said the city has audited department sections, pared down content, and will continue to iterate after launch based on community feedback.
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