Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Council moves to audit and improve MyLA311 after operational complaints
Summary
Councilmembers introduced and advanced a motion directing staff to examine problems with the MyLA311 system, including GPS accuracy, data access and requests that are incorrectly closed. The motion asks departments to return with concrete fixes to improve transparency and reliability.
Councilmembers voted Wednesday to advance a motion asking city departments to report on operational problems with the MyLA311 system and propose fixes to improve service delivery, data transparency and user experience.
Councilmember Monica Rodriguez, joined by Councilmember Lee as a co-presenter, said the modernization of MyLA311 must…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
