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Mountain View rent-stabilization staff: 3,369 public inquiries, housing help centers assist 230 tenant households in FY24–25
Summary
Staff presented the Rent Stabilization Division's FY24'25 activity report showing 3,369 public inquiries, high registration and fee-payment rates for covered properties, extensive outreach and mediation work, and rising market rents. Committee members praised outreach and raised concerns about capital improvement petitions and vacancy trends.
Staff from the Rent Stabilization Division presented the committee with its fiscal year 2024'25 activity report on Aug. 28, reporting 3,369 inquiries from the public and detailed outreach, mediation and housing-help statistics.
The report, delivered by a Rent Stabilization Division staff member, said the division logged approximately 1,100 phone calls, 1,678 emails, 473 walk-in visitors and 117 scheduled appointments in the year. "You'll see here we responded to 3,369 inquiries from the public," the staff member said. About half of inquiries came from tenants and half from landlords; 12% of inquiries were in Spanish.
The nut graf: the report outlines the division's workload and service levels and shows high compliance on registration and fee payment for covered properties while…
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