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Council hears $900,000 implementation contract for HR/payroll software amid questions about rollout and costs
Summary
City finance staff recommended Mosaic Consulting Group to implement UKG Pro for payroll and timekeeping, proposing an 18‑month professional services contract priced at $900,000; councilors asked for committee review of rollout plans, licenses, and future operating costs.
Syracuse finance officials described a plan to replace the city’s aging AS/400 payroll and timekeeping systems with UKG Pro and requested council authorization of professional services to implement the new suite.
Commissioner Mike Gutierrez presented the recommendation from a competitive process and said Mosaic Consulting Group was selected as the unanimous RFP committee choice. The proposed implementation contract covers approximately 18 months at about $900,000 total for professional services to configure and deploy the UKG Pro suite. Gutierrez said this implementation work is proposed to be treated as capital (CIP) spending because it includes substantial configuration work; future license fees for UKG would be an operating expense and would require separate funding.
Councilors pressed for a committee meeting to review rollout timing, union-related issues in operating departments and a clearer accounting of how the implementation will integrate with water, DPW and other departments. Gutierrez said some departments will be harder to convert because of shift rules, overtime and other pay rules; he also described a phased rollout in which initial integration will route timekeeping into AS/400 manually for a few cycles before automated feeds are enabled.
Councilors asked whether the $900,000 is likely to be the only professional services request for the project; staff said the services are intended to complete implementation but that an additional budget request for licensing is expected because licenses are operating costs and cannot be capitalized. “The next request that I think you could expect is really licenses for UKG Pro,” Gutierrez said. City staff proposed further committee review before final authorization.
No formal action or vote is recorded in the transcript extract.
