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United Way outlines 2‑1‑1, ALICE data to Toledo housing committee; reports rising shelter waitlist
Summary
United Way of Greater Toledo told the Housing & Community Development Committee that its 2‑1‑1 call center and ALICE (Asset Limited, Income Constrained, Employed) data are tracking high levels of housing and other basic‑needs requests and that 195 families are on the local shelter waitlist.
United Way of Greater Toledo officials told the Toledo City Council Housing and Community Development Committee on Aug. 28 that the local 2‑1‑1 service is handling large volumes of requests for basic needs and that ALICE data show many households fall short of a local cost‑of‑living threshold.
Erin Tupper, senior director of outreach and advancement at United Way of Greater Toledo, said, “2 11 is a 24 hour a day, 7 day a week, call center that connects people to resources in our area.” She and CEO Wendy Piestrew described the service, how it is staffed by community resource advisors (CRAs) who can call, text or chat with callers, and the organization’s work to audit and update the resource database.
The presentation included topline counts for the last year as reported by United Way: 36,537 referrals for…
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