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VNT Railway unveils new website; ticketing and excursion pages live
Summary
The Nevada Commission for the construction of the VNT Railway reviewed a newly launched website aimed at improving ticket sales, group bookings and visitor information; developers and staff outlined remaining phases and immediate fixes before Polar Express tickets go on sale.
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The Nevada Commission for the construction of the VNT Railway reviewed a newly launched public website during its meeting and heard from the developer team that the site went live the day before the meeting.
Vice Chair Dave Peterson said, "We went live yesterday," and introduced representatives from KPS3 who walked commissioners through the new site and its ticketing links. The site currently includes a home page, a "Know Before You Go" section, group experiences, history pages and dedicated excursion pages linked to the FairHarbor ticketing portal.
Commissioners and the KPS3 team said the site was built in phases and is editable by the commission staff. Ryan Sullivan of KPS3 said the design emphasizes easy exploration of excursions and clear "call to action" links to buy tickets. Sarah Pulido of KPS3 described the site as component-based and noted training had been provided so staff can update content internally.
Candy Duncan, representing the V and T Railroad, told the commission that the operator would like the site to display sold-out status more prominently; KPS3 said it can place a global banner on affected pages and switch CTA text (for example, from "Book Now" to "Sold Out" or to a suggested alternative excursion). Commissioners also asked that external links open in a new tab so visitors remain on the VNT site while completing purchases on third-party ticketing pages.
Commissioners discussed next development phases, which include an equipment page, individual excursion itineraries (including Carson City and Polar Express), and an events page for corporate bookings, weddings and field trips. KPS3 said the team will continue rolling out pages in phase order and make small usability updates called out during the meeting.
Several commissioners raised operational questions tied to ticketing. Candy Duncan described progress on implementing assigned seating for Polar Express and asked for a short subcommittee meeting to finalize logistics and distribution of promotional materials. Staff and the developer team said assigned-seat functionality will be supported through the FairHarbor checkout flow once content and itineraries are completed.
Commissioners praised the new site and directed staff and the developer team to implement the minor fixes noted in the meeting: ensure CTAs open in new tabs, add global alert banners (for sold-out trains and ticket sale announcements), and clarify embedded maps that currently misplace the Eastgate location. Staff said these updates would be made promptly ahead of the next ticketing deadlines.
The commission did not take a formal vote on the website update (the item was presented as information), but directed staff to continue phase work and coordinate with marketing for Polar Express and other excursions.
