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DeKalb County hears data on employee clinic partnership with Marathon Health
Summary
Marathon Health presented utilization, patient satisfaction and early cost‑savings indicators for the county employee clinic; commissioners asked about capacity, eligibility and specialist referrals.
Marathon Health representatives told the DeKalb County Board of Commissioners during the Committee of the Whole meeting on Aug. 28 that the company’s employee health center is serving county staff and their families and is showing early signs of steady utilization and patient satisfaction.
The presentation, led by Larry Morsey, vice president of government affairs at Marathon Health, and Micah Mujan, Marathon’s client success manager for DeKalb County, said the clinic served roughly 500 unique active county patients over the past 12 months and delivered more than 1,000 appointments, an average of about 2.3 visits per patient. The presenters said the clinic’s average visit length is about 35 minutes, with initial visits typically lasting about an hour, and reported a Net Promoter Score of 93 from patient experience surveys.
The county’s presiding officer, Commissioner Michelle Long Spears, introduced the presentation and asked clarifying questions about eligibility and enrollment.…
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