Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Records And Reporting topic
No spam. Unsubscribe anytime.
Fire commission urges chiefs to activate FirstDue accounts as state system migration nears
Summary
County fire staff warned fire chiefs to activate FirstDue accounts now and to extract old INFRs/NARIS data before legacy servers are turned off; they also discussed training data, EMS module pricing and the need for chiefs to certify their department records to the state.
Lancaster County staff told commissioners that departments must finish registering and activating their FirstDue accounts so county administrators can certify the county’s dataset to the state before legacy servers are retired.
Staff said parts of the statewide INFRs/NARIS database are being retired and advised departments not to delay moving data. The county’s administrator and database leads reported that extracting data from the old servers can be unreliable because the older servers are prone to crashing during downloads; several departments that attempted large exports experienced partial uploads or interrupted transfers. County staff advised departments to begin the process well ahead of the planned shutdown to avoid losing training, response and certification data.
Staff explained that each department’s fire chief must activate the department’s FirstDue account and that county administrators cannot complete that step for chiefs. When chiefs complete registration and grant admin rights to county staff, the county said it can perform the back‑end data consolidation and certify the county’s submission to state systems. The county also said it has procured some FirstDue modules for EMS tracking and that Indian Land is buying additional EMS personnel who will require the EMS module; county staff have priced the module and will provide that costing to departments.
Why this matters: The FirstDue transition affects recordkeeping and training certification, nearest‑unit reporting and FEMA/EMD reporting downstream. Staff warned that incomplete migration or delayed activation could lead to gaps in historical training records and response data that state and federal partners use for reimbursement and planning.
Staff asked chiefs to follow emailed instructions, noted that about four departments had not yet activated accounts (those chiefs were to be contacted by county administrators), and offered hands‑on help for departments that hit technical problems. County staff said they will need to certify to the state that the county’s data are complete once chiefs have finished activation.
