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Board adopts longer retention for some closed complaints, hires special investigator to speed investigations
Summary
The board reported enforcement improvements and changes Aug. 14: performance measures showed decreased investigation cycle times, enforcement staff announced new special investigator hire to handle cases in‑house, and retention schedule revisions extend the hold period for some quality‑of‑care complaints involving patient death to five years.
The Osteopathic Medical Board reported progress and changes in enforcement and probation work at its Aug. 14 meeting in Vallejo.
Enforcement manager Christy Liberanto presented annual performance measures showing a 26% increase in complaints and arrest/conviction notices received year‑over‑year, but improvements in several operational metrics. Analysts are opening enforcement files more quickly (average five days to initiate receipt acknowledgment) and the board’s cycle time for investigations not referred to the Attorney General’s Office is averaging about 189 days — well under the board’s 360‑day target. Cases that are transmitted to the Attorney…
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