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Oswego EDC touts business "concierge" program, seeks better outreach and BR&E data
Summary
Commissioners discussed the village’s business concierge program, efforts to improve signage permitting, project-review coordination and plans for a business retention survey and an outreach open house this fall.
Commissioners at the Oswego Economic Development Commission meeting spent substantial time on the village’s business concierge program and related business retention work, seeking ways to publicize the service and to collect better feedback from downtown merchants.
Kevin (staff member) described the concierge model as a team approach that pairs planning staff, the business concierge and building-permits staff to shepherd small businesses through permitting and construction. “We would check-in with her on a weekly basis. We have a checklist of things that still need to be done,” Kevin said about how staff helped a recent tenant move…
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