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Residents press council for fuller answers after anomalous high water bills; Stantec report criticized as incomplete
Summary
Several residents told the council they received unexpectedly high water bills that officials's analyses have not explained; speakers asked for a more detailed investigation beyond the Stantec measurement report.
Several St. Petersburg residents raised persistent complaints about unexplained, unusually large water bills during the council's open forum on July 23 and urged the city to produce clearer explanations and remedies.
Why it matters: At least a dozen residents described bills many times higher than normal — in some reports, a single-family home was billed for tens of thousands of gallons in one billing cycle — and said the city's recent Stantec study measured anomalies without explaining causes or offering fixes. Several speakers said the financial harm has been significant and asked the council to prioritize a deeper investigation and better customer…
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