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Residents cite repeated problems at Legacy Landing; council says staff will meet weekly with developer

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Newport News resident described leaks, prolonged appliance failures and unsafe conditions at Legacy Landing apartments and asked the council to hold management accountable. Councilman Vick said the city’s executive director will meet weekly with the developer and management to resolve issues.

A Newport News resident told city council on July 22 that conditions at the newly opened Legacy Landing apartments have been repeatedly unsafe and disruptive, including a stove that was inoperative for 22 days, water leaks that flooded hallways and units, and air‑conditioning and power failures.

The resident, identified in the meeting as Lily Robinson, said she and other tenants — including seniors and family members — have experienced repeated maintenance failures since moving into the development and described being hospitalized after problems at the building. “I had to call my girl, Rhoda… I asked for her to be here tonight,” Robinson said during public comment, adding that she was “begging” the council to hold the…

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