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City hears annual performance update from Community Waste Disposal, approves Oct. 1 cost adjustment notice
Summary
Community Waste Disposal presented operational statistics, recycling and household hazardous-waste programs, and proposed an October 1 contract cost adjustment that staff said would equal about $0.88 per home per month (roughly 4.4%). Council received the update; no formal vote on contract amendment was taken at the meeting.
The Southlake City Council received an annual performance update Aug. 5 from its solid-waste contractor, Community Waste Disposal (CWD), including service metrics, program descriptions and a proposed contract cost adjustment effective Oct. 1.
Lauren Lane, public works staff, summarized the city's contract with CWD, which began Oct. 1, 2023, and covers twice-weekly residential trash collection, recycling, commercial services and city event dumpsters. Lane said the contract contains performance measures and an annual review tied to a possible five-year term renewal and that any increase above 3% requires council approval under the contract; an increase above 8% would trigger an extraordinary increase clause.
Jason Raymer, president of CWD, presented data showing that since Oct. 2023 the company collected more than 30,000 tons of solid waste and more than 5,200 tons of recycling in the city. He said missed-pickup complaints have declined and that Southlake's recycling pounds-per-home place the city among the company's top-performing communities. Raymer described the contractor's door-side household hazardous-waste pickup program, monthly loose brush and bulk collection, and an annual leaf-recycling season that last year yielded a little over 600 tons collected and significantly fewer complaints versus the prior year.
Raymer also outlined facility and capital investments at CWD's Califonia Crossing site, including a $20 million bond issued in July for infrastructure investments, expanded transfer-station capacity, an upgraded material recovery facility (target throughput increase from 15 to 25 tons per hour after planned automation) and maintenance-facility expansion. He said many of CWD's collection vehicles run on compressed natural gas.
On contract pricing, Raymer explained the annual cost adjustment is calculated from three public indices: a consumer price index component, a fuel/energy (Henry Hub natural gas) component and the landfill disposal-rate component. He said the blended index would produce an October 1 adjustment equal to about 4.4% overall — roughly $0.88 per home per month — with smaller changes for commercial front-load and roll-off services. Lane noted any portion of the adjustment above 3% requires council approval; staff said the Oct. 1 adjustment would take effect if the city does not act to modify it.
Council members asked about customer service, leaf pickup processes and the contractor's community engagement. Several council members praised CWD's responsiveness and reported examples of crews assisting residents with mobility challenges. Raymer described an upcoming company initiative to donate $10 per ton of recyclables collected across its service areas to a community foundation as part of a recycling-boost campaign tied to assistance for communities affected by flooding.
No formal council action on the contract adjustment was recorded at the meeting; staff indicated the adjustment would take effect Oct. 1 unless the council exercises its approval authority for increases above contract thresholds.
