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Delaware County officials review AMR contract after three years of countywide ambulance service
Summary
County EMS coordinator presented two years of operational and financial data on the county contract with AMR, noting improved response times, program benefits and continuing fiscal questions about reimbursement and whether to extend the contract or rebid.
Delaware County Board of Supervisors heard a presentation on the county ambulance contract at its meeting after Supervisor Gladstone invited County EMS coordinator and deputy director Maggie Wilson to summarize two years of data from the AMR contract that began Dec. 1, 2022. Wilson told the board the county has seen improved response times under the contract and that AMR provides billing, collections and equipment as part of the agreement.
Wilson said the presentation covered December 2022 through Dec. 31, 2024. She explained the county’s new CAD system tracks “patient contacts” — defined as county contract ambulance responses including lift assists, stabilizations and transfers — and reported that the AMR contract’s average response time for AMR responses was 14.2 minutes in the most recent month analyzed. She also said the county ambulances logged about 148,714 miles between Dec. 2022 and Dec. 2024.
The financial picture remains constrained by payer mix. Wilson described the billing rules and government payment rates the county faces: a typical basic life support (BLS) gross…
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