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Rock County 911 director praises staff, highlights staffing and technology needs
Summary
911 Director Fred Carr gave the board a report on call volumes, staffing, training and capital needs; he emphasized high response-rate metrics and ongoing retention and equipment concerns.
Fred Carr, director of the Rock County 911 center, briefed the Rock County Board on the center's operations, staffing and technology needs, saying the dispatch team handled tens of thousands of emergency incidents in 2024 and met strict response-time targets.
"We're really there to provide that effective public safety services 24 hours a day every day of the year," Carr said, describing the center's mission and staff commitment.
Carr told supervisors the center answers emergency calls for all county police, fire and EMS agencies from a single dispatch facility. The center's staffing…
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