Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Rutherford County approves Southern Software contract to replace aging public-safety system

5528737 · August 4, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Rutherford County Board of Commissioners approved a multi-year contract with Southern Software to replace the county's current public-safety records and dispatch system. County staff said the move will reduce server complexity and cut annual maintenance costs, and the contract includes a public-facing module called Citizen Connect.

The Rutherford County Board of Commissioners voted to approve a multi-year contract with Southern Software to replace the county’s existing public-safety software environment and consolidate several functions used by dispatch, records, the jail and other agencies.

County technology and public-safety staff told commissioners the county’s current system, supplied by Central Square (formerly TriTech), required many separate servers and had performance problems. “Right now Central Square ... consists of 27 servers all needing to talk to each other,” Jay Naug said while presenting the proposal, adding of the Southern Software implementation: “Please ask me how many Southern software it's…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans