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Rutherford County approves Southern Software contract to replace aging public-safety system
Summary
The Rutherford County Board of Commissioners approved a multi-year contract with Southern Software to replace the county's current public-safety records and dispatch system. County staff said the move will reduce server complexity and cut annual maintenance costs, and the contract includes a public-facing module called Citizen Connect.
The Rutherford County Board of Commissioners voted to approve a multi-year contract with Southern Software to replace the county’s existing public-safety software environment and consolidate several functions used by dispatch, records, the jail and other agencies.
County technology and public-safety staff told commissioners the county’s current system, supplied by Central Square (formerly TriTech), required many separate servers and had performance problems. “Right now Central Square ... consists of 27 servers all needing to talk to each other,” Jay Naug said while presenting the proposal, adding of the Southern Software implementation: “Please ask me how many Southern software it's…
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