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Whistleblower office reports rising caseload, high closure rate and new case-management system
Summary
The controller’s whistleblower program told the committee it received more reports in the most recent fiscal year, closed a high share of cases within 90 days, and deployed a new case-management system July 1.
The San Francisco controller’s Office whistleblower program reported to the committee that reports to the office have ticked up in recent years, the office sustained a high closure rate within its 90-day target, and it implemented a new case-management system on July 1 to improve reporting and case tracking.
David Jensen, program manager for the Office of the Controller’s whistleblower program, said the program has received roughly the same volume of reports over recent years and noted a modest increase in the most recent fiscal year compared with the year…
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