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Forney council approves RFP for exclusive ambulance provider with response-time standards and CAD-to-CAD monitoring
Summary
Council approved release of an RFP on Aug. 26 to identify an exclusive ambulance/transport provider for the Forney service area, setting response-time standards, CAD-to-CAD monitoring and optional membership program; Fish & Associates will manage evaluation.
The Forney City Council on Aug. 19 approved publishing a request for proposals (RFP) seeking an exclusive ambulance transport provider for the city service area, setting response-time standards and technical requirements intended to improve accountability and integration with local dispatch.
Fire Department staff and a council EMS subcommittee led development of the RFP. The document sets target response-time standards for contracted ambulance units: a priority-1 (life-threatening) response of 7 minutes, 59 seconds; priority-2 (urgent) of 11 minutes, 59 seconds; and priority-3 (non-emergency) of 14 minutes, 59 seconds. The RFP requires providers to meet or exceed local EMS protocols, encourages higher-acuity treatment models when appropriate, and includes an optional membership program for residents.
The committee asked that proposals include five-year cost forecasts showing city subsidy needs; it also required CAD-to-CAD monitoring between the ambulance provider's dispatch center and Forney's public-safety dispatch to enable live information-sharing and quicker fire-department responses. Fish & Associates will manage the technical evaluation and oral-interview process for qualified proposals; an independent panel will score proposals and recommend a top-rated provider to the fire chief and the EMS committee for council consideration.
The timeline in the RFP sets a release date of Aug. 26, with letters of intent due Sept. 1 and a proposal deadline of Oct. 27; oral presentations and reviews were scheduled for early November and a recommended award announced Nov. 10, with final contract approval by council targeted for Dec. 2. The draft anticipated a contract effective date of June 1, 2026, to allow time for equipment acquisition and staffing, although staff said a selected provider might be able to begin operations earlier if negotiated.
Council voted to release the RFP as presented; the motion passed by show of hands.
