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Commissioners, residents raise concerns about contractor communication and fiber installation
Summary
Officials and residents reported delays and poor communication from a contractor installing fiber optics and other work, citing missed schedules, equipment thefts and complaints about workers on private property. Commissioners asked staff to seek better timelines and communication from the contractor.
Commissioners and staff discussed ongoing problems with a contractor performing fiber-optic and other infrastructure work. Speakers said schedules have slipped by months, communication with residents has been inconsistent, and at least one piece of equipment used on other projects was stolen.
One commissioner said, "My my bigger problem with joint is the lack of communication," and later asked staff for timelines so commissioners and residents can set expectations. Another speaker described a neighbor's concern about workers in her yard and an interaction where installation crews and a resident exchanged sharp words.
Staff suggested arranging briefings from on-the-ground personnel and reviewing contract terms; a commissioner recommended asking the contractor to revise its contract language or schedule to improve accountability.
No formal sanctions or contractual changes were recorded in the meeting; commissioners directed staff to pursue better communication and to seek updates on the schedule and contractor performance.
