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Resident says utility work damaged meter and home; seeks city help for repairs and bill relief
5734436 · September 8, 2025
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Summary
A resident testified that a city utility worker’s repair attempt blew a gasket, allegedly causing $13,000 in house damage and an inflated water bill; the resident said utility staff promised to work with him after damage remediation.
Melvin Jones of the Third District told Richmond City Council that a city utility worker who responded to a reported water-meter problem in October 2024 damaged his home and that he has since accumulated a large repair bill and an unusually high water charge.
Jones said he…
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