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Staunton to roll out cloud permitting portal; go‑live targeted for 2026 pending software fixes
Summary
City staff updated council on a Tyler Technologies‑based cloud permitting system intended to replace paper workflows; staff aim for a 2026 launch, contingent on resolving current software issues and completion of testing and training.
Linda Nesselrod, a Community Development staff member, and Zach Henry, an information‑technology staff member, briefed council Oct. 23 on the city's project to implement a cloud‑based permitting and licensing system from Tyler Technologies.
Nesselrod said Staunton currently uses Munis (a Tyler product) mainly for payment processing while permit review workflows are handled through separate, manual processes. The new system will allow applicants to submit permit documents, pay fees, request inspections…
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