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Morganton approves T2 electronic parking system; council directs use of special appropriations to pay initial cost

5529257 · August 5, 2025
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Summary

The council awarded a contract to T2 Parking Management Systems for an electronic parking-management system to replace chalking and improve enforcement and collections; the initial cost is $9,652 with an annual service cost of $3,828, and staff were directed to use special appropriations to fund the purchase.

The Morganton City Council voted Aug. 4 to award a contract to T2 Parking Management Systems to provide an electronic parking-management system intended to replace manual ticketing practices such as chalking and to improve collection and permitting.

Sharon Jablonski, a staff member presenting the item, said the system is scalable and handles both large and small jurisdictions. "This you can see that, the really great thing about this that I thought was that it is, scalable," Jablonski said. She described features that include license-plate-based permitting, real-time enforcement data, mobile payments, an on-device camera and printer for officers, a dispute workflow, and collection services.

Councilors were told the initial one-time cost for equipment is $9,652 with an annual recurring cost of $3,828 for software and services. The council approved awarding the contract and separately approved a motion directing staff to use special appropriations funding to pay for the system. Staff said the system could be operational by October in a phased rollout and that a future council action will present a new parking map, zoning of on-street vs. surface lots and any ordinance changes (including fines, tow/boot policies and permitted exceptions such as construction or festival days).

Jablonski and staff said the system also supports residential online permitting, exception allowances for construction or vendor vehicles, and analytics to identify where users originate — a feature the presenter said could aid tourism marketing. Councilors discussed enforcement during special events and whether towing would be used for repeat offenders; staff said towing and state debt setoff options exist but that ordinance changes would be brought forward for council approval.

Ending

Council members said the measure is intended to improve customer access to downtown parking and to reduce short-term parking abuse; implementation details, parking maps and any ordinance changes will return to the council for formal adoption.