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County child-support office awards phone system contract, staff projects roughly $130,000 first-year savings
6491570 · October 25, 2025
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Summary
The Board approved a contract with CBTS Technology Solutions to replace the child support phone system; Job and Family Services said the new system will cost roughly $34,000 in its first year versus an estimated $160,000 under the old arrangement.
The Board approved a contract with CBTS LLC (DBA CBTS Technology Solutions LLC) to provide consulting and phone services to Lorain County Child Support Enforcement, with a one-time charge of $8,250 and monthly fees of $1,805.56 not to exceed $29,916.72 charged to the child support…
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