Arvada resident says code-enforcement requests go unanswered; councilors cite system glitches
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Summary
A resident told the council his Ask Arvada submissions and code-enforcement complaints have produced little response; council members acknowledged a clunky system and offered staff follow-up.
Ronald Levakin told the Arvada City Council on Aug. 5 that he has repeatedly submitted code-enforcement complaints through the city’s Ask Arvada online system and received little or no response.
Levakin described multiple concerns including a fence he says exceeds allowed height (cited as case number 2579) on Chase Drive, repeated tall-grass issues on Ingalls Drive and a citation he received for bags in his front yard from a code enforcement officer he named as Officer Krantz. He also said the city’s online form did not allow him to upload photographs.
Council members acknowledged the problem. Council member Sam Pfeiffer said the city is working on a new system and that staff know the current system “is a little clunky.” Mayor Pro Tem Harmon invited Levakin to contact his office directly if the online system fails. City staff told Levakin someone from the team would follow up to discuss the issues.
No formal motion or council action was recorded; the exchange occurred during public comment and council remarks. Council members said staff will follow up on the specific cases Levakin named.
