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Resident alleges misconduct by behavioral-health contractor, asks Monroe County to investigate
Summary
A Monroe County resident publicly urged the county to investigate alleged misconduct by a contracted behavioral-health provider and asked for transparency about consumer retaliation and complaint handling.
A resident on Aug. 6 asked Monroe County commissioners to investigate allegations of misconduct by a county-contracted behavioral-health provider and to disclose how the county handles consumer grievances.
Gabriela Gallo, a Strasburg resident who identified herself as living with a diagnosed mental illness, said she had submitted formal grievances alleging misconduct by the Redco group (formerly Pathways) and other contracted providers, and cited specific concerns including "false child-line…
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