Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Columbus rejects proposals to outsource business‑license work; staff reports progress on collections and online payments
Summary
An evaluation committee unanimously rejected proposals to outsource Columbus’ revenue/business‑license operations and staff reported incremental improvements to collections, online payments and enforcement.
The Columbus City Council heard an update on July 22 from City finance and management staff after an evaluation committee reviewed responses to a request for proposals (RFP) to outsource the city’s revenue and business‑license functions.
Deputy City Manager Hodge told council the RFP drew three proposals but “the committee did vote unanimously to reject all of the proposals.” The committee concluded none of the submissions provided the full mix of local customer service, staffing and technical capabilities the city sought.
Finance Director Angelica Alexander described progress the in‑house revenue team has made since earlier audits and a forensic review. Key operational metrics she reported to council included:
- Business licenses processed through week 28 (ending July 13): more than 6,800 (about 3% higher than the same point in 2024). - Problem accounts identified: 61 problem accounts (value about $255,000) where payments were received but processing…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
