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CPW tells Laurens City Council rates remain below state average; reports $28 million in recent federal grants
Summary
John Young, general manager, reported utility rates remain below state averages, customer satisfaction is high, electricity is 95% carbon-free and the utility has received more than $28 million in federal grants over recent years.
John Young, general manager for the city's utility partner, presented a quarterly dashboard to the Laurens City Council and highlighted that for the thirteenth consecutive year the city's natural gas and electric rates are below the state average.
Young told council that the electric rate is about 15% below the state average and natural gas roughly 34% below the state average. He said a customer satisfaction survey conducted in March had 410 respondents and that 93 percent reported being satisfied or very satisfied. Young also reported that the utility's electricity supply is roughly 95 percent carbon-free, and he noted the utility has secured more than $28 million in federal grants for projects in the past two and a half years.
The general manager described recent national awards for the utility's gas and electric departments and said safety and reliability are priorities. Council members thanked the utility staff for recent work and for the partnership between the utility organization and the city.
No formal council action was required on the dashboard report; councilors used the presentation as background information for forthcoming appointments and other city business.
