Douglas County care navigator praised as program wins national award, helps client secure Social Security benefits

Pam Rohrer, adult care compact navigator in Douglas County's mental health division, described the county's Care Compact program and read a family letter praising the team after their adult child was approved for Social Security benefits.

Rohrer said the Care Compact provides interim case management and coordinates a multi-agency team to support adults with mental health issues, substance use disorders and intellectual or developmental disabilities. "The client is like the center of a wheel," she said. "Each of the folks that we put on for the care team are like the spokes of that wheel. I provide interim case management for the…