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Council hears update on water meter exchange program after resident high-bill complaint; staff to survey remaining meters
Summary
Public works staff reported they have about 750 water meters left to survey/replace after a prior program; council discussed a recent citizen high-bill caused by an unchanged meter and asked for better project data, outreach and customer-portal guidance.
Public works staff updated the council on the city’s water meter exchange program after a resident reported a high water bill tied to a meter that had not been changed. Staff said a recent survey (the latest segment) is underway to inventory existing meter types, sizes and plumbing configurations; an estimate of about 750 remaining meters in the…
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