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Council hears update on water meter exchange program after resident high-bill complaint; staff to survey remaining meters

5806688 · August 26, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Public works staff reported they have about 750 water meters left to survey/replace after a prior program; council discussed a recent citizen high-bill caused by an unchanged meter and asked for better project data, outreach and customer-portal guidance.

Public works staff updated the council on the city’s water meter exchange program after a resident reported a high water bill tied to a meter that had not been changed. Staff said a recent survey (the latest segment) is underway to inventory existing meter types, sizes and plumbing configurations; an estimate of about 750 remaining meters in the…

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