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District and ABM report mixed results in custodial contract rollout; staffing and inspections emphasized
Summary
The district presented an update on the new ABM custodial contract: estimated annual savings of roughly $3 million, a new custodial concern form and quality-control processes, but continued staffing shortfalls (56 current custodians, about 9–10 needed) and higher absenteeism that have driven some site complaints.
The Fairbanks North Star Borough School District’s facilities management staff and ABM, the contracted custodial services provider, gave the school board an update Oct. 21 on the transition from in-house custodial services to the outsourced contract.
District staff reported an estimated annual savings of about $3 million from contracting custodial services and said they have established new oversight including a frequency list of required daily/weekly/annual tasks, a custodial concern form for staff, a custodial site inspection template and key performance indicators aimed at maintaining a 90% average inspection score and resolving 95% of service…
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