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Buildings & Grounds: work orders spike as two maintenance mechanics take extended leave
Summary
The committee heard that work orders have doubled with the start of school and that two maintenance mechanics are out on extended leave, stretching staff capacity and prompting prioritization of safety-related requests.
The Buildings & Grounds Committee was briefed on a sharp increase in maintenance work orders since the start of school and on staffing constraints that have slowed response times.
Staff told the committee that work orders have roughly doubled since early August as principals and building leads reported issues upon reopening. At the same time, two maintenance mechanics are out on extended leave for personal reasons, reducing available manpower. Facilities managers said they are prioritizing safety and security items and reassigning tasks; they also noted that a short-term reduction in HVAC requests from cooler weather has helped.
Committee members discussed service-level goals; staff indicated targets in the range of 70% to 90% of emergency or high-priority work orders closed within a week when parts are not required, noting that completion rates depend on parts availability and outside-contractor needs. Committee members asked about contracting outside firms for specialized trades if in-house capacity proves insufficient.
No formal action was taken; the committee received the report and asked staff to continue tracking performance metrics and return with progress updates.
