SFUSD says new payroll system is stabilizing as unions and school leaders press for timely pay and higher administrator salaries

San Francisco Unified School District Superintendent Dr. Lamia Hsu and operations leaders told the Board of Education the districthas transitioned major payroll and human-resources functions to a new enterprise system, Frontline, and is actively addressing remaining errors tied to the legacy SAP/Empower implementation.

The update came after a series of public comments from school-site and central-office administrators and union leaders who described recurring payroll errors and urged the district to act quickly to correct missed pay and to address compensation disparities.

"This is now a month and several days into this transition and things are holding. Frontline is holding," Superintendent Hsu said, adding the district is at a reported 97% accuracy rate for recent payrolls and has staff working "day and night" to make paychecks right.

Why it matters: Pay errors affect low-paid employeesincluding paraeducators and substitute staffand school leaders said pay instability is driving turnover at a time the district faces enrollment and staffing challenges.

District update and timeline

Deputy Superintendent for Business Services Chris Mount Benitez told the board the district has responded to three years of state audit requests and that outstanding audit items have been filed with the California…