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County IT previews new Tulare County website, aims for accessible, service-focused design and AI chatbot pilot
Summary
Information Technology staff previewed a redesigned county website intended to centralize content, improve mobile and accessibility performance, add multi-language support, and enable a January pilot for an AI chatbot; staff said the site will be cloud-hosted and launch is planned for late August.
Tulare County information-technology officials previewed a redesigned, countywide website and outlined plans to centralize content, improve mobile and accessibility performance, and pilot an artificial-intelligence-driven help tool next year.
Information Communications Technology staff said the legacy platform lacked standardization, created mobile and accessibility challenges, and hindered automation. The new site is built on a cloud-hosted content-management system and…
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