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Code enforcement reorganized; staff reports 1,629 cases in FY24–25 and new proactive strategy
Summary
Code enforcement presented a reorganization and new metrics: 1,629 cases assigned in FY24–25, with 910 proactive cases, 1,076 notices of violation and new field tools and geolocation mapping for targeted enforcement.
Sergio (code enforcement manager) briefed the council on restructuring and performance measures for the Code Enforcement Division. He said the division recorded 1,629 assigned cases in fiscal year 2024–25, of which 910 were proactive investigations. The division issued 1,076 notices of violation and recorded 1,183 closed cases; Sergio said citation fines accounted for 1,589 actions where property owners had not abated violations.
Staff described new operational changes intended to increase efficiency: a shift from a complaint‑driven model to proactive enforcement teams (residential response, commercial, and a special enforcement team for encampments, graffiti and vacant lots); a clerical intake role to answer calls and to assign cases; field‑ready mobile NOVs and a geolocation mapping exercise that pins violations across the city to help target enforcement and resource allocation.
Sergio said the division received approximately 2,239 contacts (calls, MyCivic reports and walk‑ins) in a recent six‑month period. He outlined performance metrics, progressive fine schedules (first reinspection $100, second $200, third $500), due‑process appeal rights before an independent hearing officer and planned training for officers in zoning, land use and building code application.
Councilmembers praised the reorganizational approach and asked for continued performance reporting and outreach to property owners; Sergio said staff will continue to develop reporting dashboards and share targeted outreach plans for high‑complaint areas.
