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Central City Navigation Center marks year, officials report 407 enrollments and on-site services
Summary
Operators and city staff gave a one-year update on the Central City Navigation Center (CCNC), reporting 407 people enrolled since opening, on-site medical and workforce services, and current occupancy and outcomes for Westminster residents.
Eric Richardson, director of housing for Orange County and Los Angeles, and Daniel (program manager for the Central City Navigation Center) gave a one-year briefing to the Westminster City Council on the CCNC on Sept. 24.
The presenters said the center has enrolled 407 clients since it opened, “88 specifically from Westminster,” and has housed 42 clients onsite, 15 of them from Westminster. “We have enrolled a total of 407 clients. 88 specifically from Westminster. We've housed 42 clients overall at CCNC and 15 from Westminster,” Daniel said during the presentation.
Richardson and Daniel described the center’s intake and case-management process: acclimation, documentation and ID recovery, housing support plans, referrals to mental-health and substance-use services, and a housing navigation team that works with landlords and CES to secure vouchers. Daniel said the CCNC records a mix of outcomes including reunifications with family, moves to sober-living facilities, employment and some clients who leave and later return.
Council members asked for specifics. When Councilmember Mark Nguyen asked whether jobs recorded were client‑obtained or placed by the center, Richardson said “it's always a little bit of both,” describing onsite workforce workshops and a visiting OC Workforce team.
Presenters described on‑site clinical and care services: a monthly Vituity clinic visits for medical and mental‑health services, haircut and hygiene services, and partnerships with community nonprofits. Daniel noted 22 clients on site the night of the presentation: “15 are male, 5 are female, and 1 couple,” and listed housing-navigation and employment outcomes among that group.
Richardson and Daniel highlighted success stories: two clients noted in the presentation as examples who obtained employment and permanent supportive housing after CCNC services. They also said the center accepts pets and reported 10 dogs currently living onsite.
Officials said the CCNC is a multi‑city and county collaboration with Garden Grove and Fountain Valley and receives county funding; Richardson noted a county audit that returned positive findings about program delivery. Council members and staff thanked the presenters and asked for more frequent updates.
The presentation materials and a video mentioned during the briefing will be posted to the city’s navigation center web page, staff said.
