DHHS outlines $8 million capital project to build closed‑loop referrals through New Hampshire Care Connections

Representatives from the New Hampshire Department of Health and Human Services presented the Capital Budget and Capital Project Overview Committee with an overview of an $8,000,000 capital project—the Beneficiary Service Improvement project—that includes a closed‑loop referral system intended to link health care and human service providers across the state through the New Hampshire Care Connections network.

David Weeters, chief operating officer for DHHS, said New Hampshire Care Connections “is a network of health care and human service providers,” and described the closed‑loop referral component as an effort to replace manual referrals by fax, phone or email with an integrated, tracked referral and response workflow. “We’re trying to eliminate some of the duplicative effort by having a closed loop referral system,” Weeters said.

DHHS told the committee…