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Clerk and IT describe surge in public-records requests; staff consider dedicated records position
Summary
The city clerk and IT staff described a large and growing volume of public-records requests that staff call "predatory" in some cases; staff said fees collected do not cover the labor and the city is weighing hiring a dedicated public-records position and system/process refinements.
City Clerk Julie told the commission her office and other departments are receiving large, complex public-records requests that often require extensive cross-departmental gathering and redaction. She said requests often involve multiple departments and voluminous email or attachment searches.
Julie and IT Director Alberto Cerrelli described operational challenges: many records remain in mixed digital and paper formats across departments; searches for email content can return thousands of messages and require iterative narrowing of scope with the…
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