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Miami‑Dade Fire Rescue reports 5,690 calls in Cutler Bay during 2024; response times below county average
Summary
Miami‑Dade Fire Rescue Chief Ray Jadalla presented the department’s 2024 annual service delivery report to the town council, reporting roughly 5,690 calls in Cutler Bay, daily staffing levels and response-time metrics that the department says are better than county averages.
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Miami‑Dade Fire Rescue Chief Ray Jadalla presented a summary of the department’s 2024 annual service delivery report to the Cutler Bay Town Council on June 18, telling elected officials the department responded to roughly 5,690 calls within the town last year and maintained response times below county averages.
“Miami‑Dade Fire Rescue responded to just under 300,000 calls last year. Of those … 5,690 calls were in the town of Cutler Bay,” Chief Jadalla said, adding the county deploys 72 fire houses across the county and maintains multiple specialized units that support Cutler Bay incidents.
The chief told the council the town is served directly by two stations and by units from nearby stations; he said the daily frontline staffing for Cutler Bay is 59 firefighters and the department’s overall daily staffing countywide averages about 527 personnel. Jadalla said the average response time to Cutler Bay calls in 2024 was about 7 minutes, 11 seconds, with structure‑fire response averaging about 6 minutes, 35 seconds — faster than the countywide average cited in his presentation.
Beyond emergency response metrics, Jadalla highlighted community‑risk‑reduction work: the department taught 38 community health and emergency preparedness courses in Cutler Bay (CPR, stop‑the‑bleed, stroke awareness), and firefighters participated in more than 38 community events, reaching more than 4,400 residents with life‑safety training. Jadalla said resident satisfaction surveys returned a roughly 4.96/5 average from Cutler Bay residents who received medical care from Miami‑Dade Fire Rescue.
Why it matters: response-time measures and community training are used to evaluate public‑safety coverage and to plan future station siting and resource allocation; the department also discussed planned station 74 in the town’s long‑range plan.
Ending: The council thanked Chief Jadalla for the report; the chief and staff offered to answer additional questions and to provide the full annual report already submitted to the town.

