City manager highlights credit-card fraud arrest, police and fire response times, and financial snapshot

5448785 · July 22, 2025

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Summary

The city manager reported that Cedar Hill officers detained three suspects in a fraudulent Kroger order scheme, recovered about $1,000 in merchandise and arrested two on state jail felony charges; staff also highlighted police and fire response-time metrics and a midyear financial snapshot showing about 88% of expected revenue received and 66% of

During the briefing the city manager updated council on several operational items including a recent fraud arrest, police and fire response metrics, and midyear financial figures.

The city manager said on June 27 Cedar Hill patrol supervisors received information from Flower Mound police about a fraudulent Kroger account. Cedar Hill officers conducted surveillance at a scheduled pick-up and detained three suspects; detectives later found the group had collected a second fraudulent order in another jurisdiction. Staff reported recovery of approximately $1,000 in merchandise and that two individuals were arrested and charged with credit-card abuse, a state-jail felony.

On departmental performance, the city manager reported roughly 5,781 police responses during the reporting period with most responses arriving within six minutes, and that 93 percent of fire calls were responded to within eight minutes. The manager recounted an early-morning motor-vehicle collision rescue in which Tower 211 crews used hydraulic extrication (“the Jaws of Life”) to free a trapped occupant who was subsequently transported by Medic 211.

On finance, the city manager said the first-page summary shows the city is about two-thirds through its fiscal year, with roughly 88 percent of budgeted revenues received and about 66 percent of expenditures recorded, and that police and fire make up about 65 percent of the city’s budget. The manager also reviewed agenda items staff placed on the council consent docket, including a mailbox-replacement contract with Brandon Industries for the High Point Public Improvement District (Phase 4) in the amount of $92,439 and a design-services work authorization for Baggett Branch lift station improvements for $160,000. The manager said staff are recommending denial of Encore’s proposed rate change application (a proposed increase to streetlight tariffs cited on the agenda).

Council members asked follow-up questions and had no additional action on the items during the briefing.