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DHHL loan delinquency steady at about 24%; agency outlines collection steps and expanded outreach
Summary
DHHL reported a slight drop in loan delinquency to 24.1% and described steps to improve collections, including separating loan origination from collections, more field visits, payment plans, contested-case hearings and use of partner loan programs.
DHHL—s Homestead Services Division reported to the Hawaiian Homes Commission on July 21 that loan delinquency remained elevated but had edged down slightly to 24.1% of outstanding balances, from 24.6% the prior month. The division described organizational changes and outreach intended to reduce delinquencies and move seriously delinquent accounts either to repayment plans or contested-case hearings.
Juan Garcia, Homestead Services Division administrator, told the commission there are 10,098 lessees of record and 47,429 total applications on file representing 29,610…
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