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DCA demos chatbot proof‑of‑concept using AWS Bedrock; CTO outlines GenAI policy, human review and 90‑day pilot timeline
Summary
DCA’s chief technology officer and web architect demonstrated an AWS Bedrock chatbot proof‑of‑concept for the board’s website, outlined state GenAI policy requirements, human review procedures, logging and analytics, and said a development pilot could begin within roughly 90 days.
The Department of Consumer Affairs’ Office of Information Services presented a proof‑of‑concept chatbot for the California Veterinary Medical Board website and described how state GenAI policy will shape procurement, deployment and oversight.
Bayard Cowan, chief technology officer at DCA, and Keith (senior web architect) demonstrated a chatbot built using Amazon Web Services and Bedrock during the board meeting. Cowan described the wider procurement and policy context for GenAI in state government, citing an executive order he identified as "n 1223," a California Department of Technology technology letter referenced as "25‑01," references to Senate Bill 896 and Assembly Bill 2013, and SAM guidance the presenters described as section 4986. Cowan said DCA has completed updated acceptable‑use and GenAI training policies and reported…
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