Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Middleton staff report progress on Business Forum audit; education, process mapping prioritized
Summary
City staff reported on an audit of feedback from a recent Middleton Business Forum and outlined next steps including process maps, public education, and a customer feedback tool.
MIDDLETON, July 16 — City staff on Wednesday presented a progress report on the Middleton Business Forum audit, telling the City Council that much of the feedback fell into two themes: education about city processes and clearer, published procedural maps for applicants.
Miss Hobbs, who led the staff report, said staff compiled sticky-note feedback from the business forum, categorized comments and then had five department representatives review the consolidated notes. Participants included the planning and zoning official, the building official, the city engineer, and the public works director. Hobbs said staff would email…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
