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State long-term care ombudsman urges discharge reporting expansion, pharmacy choice protections and more surveyors
Summary
Kansas state long-term care ombudsman Haley Ordoyne told lawmakers the office seeks stronger reporting when residents are discharged from assisted living, limits on pharmacy administrative fees for residents who choose a different pharmacy and more state surveyor staffing to enforce care rules.
Haley Ordoyne, the Kansas state long-term care ombudsman, presented a series of recommendations to the Bethell committee on July 9 focused on protecting residents in adult care homes and assisted living. Ordoyne described the ombudsman role as an advocate for residents in adult care settings and said the office routinely investigates resident-rights complaints and coordinates with state surveyors and law enforcement where needed.
Three specific changes Ordoyne urged lawmakers to consider:
- Expand automated discharge reporting to include assisted living and "home plus" settings. Ordoyne said federally licensed skilled nursing facilities already notify the ombudsman of certain discharges; assisted-living…
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