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Committee votes to explore QR-code on-demand sign-language service after Convo presentation
Summary
After a demonstration by Joseph Tsai of Convo, the committee voted to recommend that City Council explore implementing Convo’s QR-code on-demand interpreting (Convo Access) in public-facing city locations; the committee asked for a pilot and for the city to evaluate cost and procurement steps.
The Mayor’s Committee for People with Disabilities on July 11 voted to recommend that the City Council explore implementing a QR-code, on-demand sign-language interpreting service after hearing a presentation from Convo, a deaf-owned interpreting company.
Joseph Tsai, representing Convo, described a product called Convo Access: QR codes placed at front desks and public counters that allow a deaf or hard-of-hearing person to scan with a smartphone and connect immediately to a live interpreter. “It truly is that easy,” Tsai said during his presentation.
Why it matters: Committee members described repeated communication barriers at police stations, libraries, hospitals and other public-facing sites. Presenters and committee…
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