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Council approves relocation and outfitting for ambulance-billing staff after complaints about substandard workspace
Summary
The council approved funding to move the Emergency Medical Services ambulance-billing unit to Figueroa Plaza and to outfit the space with modular furniture and equipment after staff described 12 years working in cramped, substandard conditions.
The City Council approved a personnel-committee-backed motion 13-0 to relocate the ambulance-billing section to a prepared space at Figueroa Plaza and to purchase modular furniture and necessary equipment to provide larger, more functional workstations.
Employees had testified that they worked for years in cramped "rabbit-warren" conditions and that the unit handles large billing volumes (the department cited processing about $27 million in ambulance billing last year). Human-resources and CAO staff had reviewed multiple relocation…
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