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Council approves relocation and outfitting for ambulance-billing staff after complaints about substandard workspace

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The council approved funding to move the Emergency Medical Services ambulance-billing unit to Figueroa Plaza and to outfit the space with modular furniture and equipment after staff described 12 years working in cramped, substandard conditions.

The City Council approved a personnel-committee-backed motion 13-0 to relocate the ambulance-billing section to a prepared space at Figueroa Plaza and to purchase modular furniture and necessary equipment to provide larger, more functional workstations.

Employees had testified that they worked for years in cramped "rabbit-warren" conditions and that the unit handles large billing volumes (the department cited processing about $27 million in ambulance billing last year). Human-resources and CAO staff had reviewed multiple relocation…

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