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Commissioners question Tyler software updates and postpone I. Bailey audit-bill decision
Summary
Commissioners discussed problems with a county-wide Tyler software conversion, including update distribution and the role of the county’s IT contractor; they also deferred action on a recently submitted invoice from the I. Bailey payroll/audit contractor until the full board could review contract scope and billing.
Commissioners spent substantial time discussing the ongoing county conversion to Tyler (enterprise financial and tax software) and reports from auditors and staff that Mercer County may be out of sync with vendor updates that other counties received.
Auditor Carmen and county staff said they and the county’s IT contractor have tried to reconcile version differences and update channels; staff reported Tyler updates are visible in the vendor community but not being applied consistently in Mercer County. Commissioners expressed concern that inconsistent updates and a rotating set of trainer resources could produce accounting errors or missed configuration steps.
"If we're being told four different ways to enter the same information, I don't have a lot of faith in what's coming out the other end," one commissioner said, echoing staff concerns that incorrect inputs could produce inaccurate payroll or tax outcomes. Carmen and IT staff planned a conference call with the county’s IT vendor (Armor) and Tyler to pinpoint why Mercer County is behind peer counties on versions and to ensure update distribution is remedied.
Separately, commissioners reviewed a late invoice from I. Bailey, a firm hired to audit and correct payroll irregularities in January and February. Commissioners said the county approved hiring the contractor to perform work on specified months but that a final lump-sum invoice arrived shortly before the meeting; they voted to defer payment of that bill until the board could review the scope and confirm prior authorizations with the county attorney and finance staff.
Ending: Commissioners directed staff to arrange joint calls with Armor and Tyler to resolve update distribution and to bring the I. Bailey billing and contract documents back for full-board review at the next meeting.
