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Board confirms delinquent solid-waste accounts but directs staff to expand dispute and exemption process
Summary
After hours of public comment, the Board confirmed Waste Management's delinquent-account report but authorized staff to lower or remove amounts after case-by-case review and ordered a formal dispute process, payment-plan options and an examination of exemptions.
The Monterey County Board of Supervisors conducted an extended public hearing on July 1 on delinquent solid-waste collection accounts identified by Waste Management under the county's unified franchise agreement. The board confirmed the contractor's delinquent-accounts report but gave staff authority to review and reduce individual charges and directed a set of process changes and follow-up reports.
Why it matters: Hundreds of residential and commercial parcels in unincorporated Monterey County were listed as delinquent for charges dating to 2023 and 2024, and dozens of residents attended the hearing to dispute charges they said they never incurred, to report missed notices, or to say they lack physical ability to take carts to the curb. Supervisors and staff said the county needs a stronger, permanent administrative dispute procedure and clearer owner notification before delinquent balances are finalized on property tax…
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