Boise begins year‑long ERP selection process; council asked to approve limited‑duration positions to support project
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Summary
City staff described a multi‑year enterprise resource planning (ERP) replacement effort, requested authority to hire limited‑duration change‑management and business‑analyst positions and said capital funds are reserved for selection and implementation; a refined implementation budget will come to council in FY26.
City staff reported progress on a planned replacement for the city’s aging enterprise resource planning (ERP) system and requested council support to begin hiring limited‑duration positions and consultants to manage the selection and change‑management process.
Eric (city staff member) said the current ERP was implemented in 2011, is approaching end of life and the vendor will cease support in the future; staff said the city currently operates with many third‑party systems and manual workarounds and that a modern ERP will strengthen finance and HR functions, improve security and automate workflows.
Nut graf: staff said careful selection, strong governance and significant change management will be necessary to control risk; the FY26 proposed budget includes funding for permanent ERP support positions and one‑time capital funds for selection and change management. Staff asked council to approve an IBC in July to authorize limited‑duration positions to begin recruitment and to support work through selection.
Scope, timing and resourcing - In‑scope for the selection phase: requirements refresh, vendor evaluation, system integrator selection, contracting, planning and change management. - Out of scope for the current phase: final implementation contract approval and full deployment budgeting (those items would return later in FY26 with a detailed implementation budget). - Staffing: the FY26 proposal included several permanent ERP support positions and requested limited‑duration roles to carry selection and change‑management tasks; staff said the July IBC will request position authority to begin hiring immediately. - Timeline: staff said they intend to move from planning into requirements refresh and vendor analysis over the next 12 months with a goal of implementation kickoff in late FY26.
Discussion and council comments Council members emphasized the high risk of ERP projects and asked staff to prioritize governance, documentation, training and staffing. Staff said they will use consultants with ERP experience, protect business continuity and provide regular updates to council.
Ending: staff will return with a detailed implementation budget roughly a year after the selection phase and asked the council to consider the July IBC to secure limited‑duration resources needed to proceed.
