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County launches advisory council and outreach to improve working conditions at residential care facilities
Summary
The Office of Labor Standards Enforcement reported on outreach, unpaid-judgment enforcement and plans to form a residential care facility advisory council; committee received the update and staff will hold listening sessions and aim to report progress in November.
The county—s Office of Labor Standards Enforcement (OLSE) updated the committee on June 24 about work to address labor issues at residential care facilities (RCFs), including outreach, enforcement of unpaid judgments and the formation of an RCF advisory council.
Jesse Yu of OLSE described three strategies: outreach and education for workers and employers, convenings and listening sessions with workers and stakeholders, and enforcement actions for unpaid judgments and labor-code violations. OLSE said it had completed distribution of 1,000 pillboxes with labor-rights information through a partner and planned a worker listening session the following Thursday.
Why it matters: RCF workers—who often are immigrant and limited-English-proficient—face wage-theft, safety and other workplace concerns that affect worker well-being and continuity of care for residents. OLSE said it will refer unpaid judgments to the county workers' rights initiative and refer severe labor-code violations to County Counsel for possible civil prosecution.
OLSE also described plans to form an RCF advisory council to advise on outreach, training, enforcement priorities and workforce development pathways (for example, pathways to certified nursing assistant credentials). Applications for the advisory council will be posted on the OLSE webpage; OLSE said it will collect applications through August 2025 and convene the council in the fall.
Supervisors praised culturally competent outreach plans, including door-to-door efforts at large community markets. Several supervisors asked OLSE to return with measurable impact metrics, such as increased calls to the advice hotline, training participation and whether working conditions improved following outreach and enforcement. OLSE responded it will explore quantitative and qualitative measures and that initial listening sessions will inform metrics.
The committee voted to receive the report and a supervisor requested a status update in November 2025 to review metrics and progress on advisory council formation.
